All systems are go

Don't agree with this? Please let us know

  • Application
    • Mobile App
    • Web App
  • Connections
    • Contact Sync
    • Calendar Sync
    • Marketplace
    • Slack Integration
    • Invoice Integration
    • Mailchimp integration
  • Email Sync
    • Email Integration
    • Smart BCC
  • Services
    • Blog
    • Billing System
    • Email Reminders
    • Help Center
    • Public Website
    • REST API v1
    • Search
    • Google Login
    • Sign Up
  • Tools
    • 2FA
    • Chrome Extension
    • Data Export
    • Data Import
    • Goals
    • Merge duplicates
    • Reports & Dashboard
    • Scheduler
    • Smart Contact Data
    • SSO
    • Webhooks
    • Web Forms
    • Workflow Automation
    • LeadBooster
Previous Incidents

[Resolved] Sync issues

Began: Ended: Duration:
  • Email Sync
  • Web Forms
  • Smart BCC
  • Email Integration
  • Contact Sync
  • Calendar Sync

Hmmm. Something’s not quite right. We’re looking into a reported issues with Sync services not being consistent and random errors produced .
Sorry for the inconvenience, we will update you as soon as possible.

We identified the issue and working on the fix. Thank you for your kind patience.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Settings page issue

Began: Ended: Duration:
  • Billing System
  • Workflow Automation

Hmmm. Something’s not quite right. We’re looking into a reported issue with some pages under settings such as billing and automations.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Unable to Send Messages (Google Accounts)

Began: Ended: Duration:
  • Email Integration

Hmmm. Something’s not quite right. We’re looking into a reported issue with sending messages via Google accounts.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Web forms issue

Began: Ended: Duration:
  • Web Forms

Hmmm. Something’s not quite right. We’re looking into a reported issue with Web forms.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Import issue

Began: Ended: Duration:
  • Data Import

Hmmm. Something’s not quite right. We’re looking into a reported issue with fields mapping after import of a file.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Insights issues for customers in data outside EU region

Began: Ended: Duration:
  • Reports & Dashboard

We're currently experiencing issues with Insights, affecting customers outside EU region. Our Engineering team is already investigating, and we'll provide updates as soon as possible

Issue has been identified, and a fix is in progress, we'll update again once the fix is in place

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Webapp issue

Began: Ended: Duration:
  • Web App

We’re looking into a reported issue with Webapp randomly freezing.
Sorry for the inconvenience, we will update you as soon as possible.

Aha! We see what's happened and are resolving it right away.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

Issue should be fixed, if still persists please hard refresh or Clear cache and cookies for PD then it should load normally

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Pipedrive down in Mexico

Began: Ended: Duration:
  • Web App

We've received multiple reports of Pipedrive not being accessible, or not loading correctly for users in Mexico, we're already investigating, and will provide updates as soon as they're available

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Parcial service degradation

Began: Ended: Duration:
  • Contact Sync

We're currently experiencing issues pushing contact sync information to external systems, as such, some updates may not pass. We're already investigating, and will provide an update as soon as possible

All seems to be back to normal, we'll keep monitoring and keep you informed of any changes

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, Please contact Support.

[Resolved] Looking into issue with calendar and conatct sync

Began: Ended: Duration:
  • Calendar Sync
  • Contact Sync

Hmmm. Something’s not quite right. We’re looking into a reported issue with contact sync.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Degraded Performance (Contact Sync & Calendar Sync)

Began: Ended: Duration:
  • Calendar Sync
  • Contact Sync

Hmmm. Something’s not quite right. We’re looking into a reported issue with contact/calendar sync delays.
Sorry for the inconvenience, we will update you as soon as possible.

Ta-da! Fix implemented. Everything should now be back to business as usual. But we are still doing some further checks. So clear your browser, cache, and cookies and try again, and if that doesn’t work contact us.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Not possible to signup for Pipedrive

Began: Ended: Duration:
  • Sign Up

Hmmm. Something’s not quite right. We’re looking into a reported issue with registration.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Caller issue

Began: Ended: Duration:

Hmmm. Something’s not quite right. We’re looking into a reported issue with Caller tool.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Sync authentication issue

Began: Ended: Duration:
  • Contact Sync
  • Smart BCC
  • Calendar Sync
  • Email Sync
  • Email Integration

Hmmm. Something’s not quite right. We’re looking into a reported issue with Sync services authentication.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Workflow automations Templates issue

Began: Ended: Duration:
  • Workflow Automation

Hmmm. Something’s not quite right. We’re looking into a reported issue with Workflow automations templates.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Webapp issue

Began: Ended: Duration:
  • Web App

Hmmm. Something’s not quite right. We’re looking into a reported issue with Webapp random freeze or slowness.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Webapp issue

Began: Ended: Duration:
  • Web App

Hmmm. Something’s not quite right. We’re looking into a reported issue with Webapp in EU region.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

Aha! We see what's happened and are resolving it right away.

Ta-da! Fix implemented. Everything should now be back to business as usual. But we are still doing some further checks. So clear your browser, cache, and cookies and try again, and if that doesn’t work contact us.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Insights issue

Began: Ended: Duration:
  • Reports & Dashboard

Hmmm. Something’s not quite right. We’re looking into a reported issue with insights.
Sorry for the inconvenience, we will update you as soon as possible.

Issue is partially fixed and now recovering back to normal state gradually

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

No further notices from the past 30 days.