All systems are go

Don't agree with this? Please let us know

  • Application
    • Mobile App
    • Web App
  • Connections
    • Contact Sync
    • Calendar Sync
    • Marketplace
    • Slack Integration
    • Invoice Integration
    • Mailchimp integration
  • Email Sync
    • Email Integration
    • Smart BCC
  • Services
    • Blog
    • Billing System
    • Email Reminders
    • Help Center
    • Public Website
    • REST API v1
    • Search
    • Login
    • Sign Up
    • Custom fields
    • Important fields
    • Password reset
    • Caller
  • Tools
    • 2FA
    • Chrome Extension
    • Data Export
    • Data Import
    • Goals
    • Merge duplicates
    • Reports & Dashboard
    • Scheduler
    • Smart Contact Data
    • SSO
    • Webhooks
    • Web Forms
    • Workflow Automation
    • LeadBooster
    • Leads
    • Email templates
    • deals
    • organizations
    • Contacts
    • File attachments
    • Notes
    • Settings
    • Partners portal
    • Bulk-edit
  • Mailigen
    • Mailigen automations
    • Mailigen campaigns
    • Mailigen lists
    • Mailigen Billing
    • Mailigen settings
    • Mailigen import
    • Mailigen surveys
    • Mailigen sms campaigns
    • Mailigen webforms
Previous Incidents

[Resolved] Webapp issue

Began: Ended: Duration:
  • Web App

Hmmm. Something’s not quite right. We’re looking into a reported issue with Webapp. Sorry for the inconvenience, we will update you as soon as possible.

Issue was identified to be taking place for users in EU region only.

We have managed to implement a quick fix to get back to normal state as soon as possible.

At the moment, we will continue to monitor our service to make sure of stability before we move to final recovery stage.

We apologize for any inconvenience caused.

Everything should now be back to normal. If anything still seems not working properly, please clear your browser cache and cookies for pipedrive page and try again. If things still don’t seem right, contact us and we’ll investigate further.

[Resolved] Issues with webapp in EU region

Began: Ended: Duration:
  • Web App

Hmmm. Something’s not quite right. We’re looking into a reported issue with accessing the webapp. Sorry for the inconvenience - we will update you as soon as possible.

We were able to apply initial fix for the issue and webapp should be loading again however we see that response time is not back to normal. At the moment our engineers are looking into the issue with response time and will update you once we are totally back to normal state

We apologize for any inconvenience caused and thank you for your kind patience.

All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Workflow automations issue

Began: Ended: Duration:
  • Workflow Automation

Hmmm. Something’s not quite right. We’re looking into a reported issue with Workflow automations. Sorry for the inconvenience, we will update you as soon as possible.

Issue was identified to be taking place with some of our database servers causing non delivery of events for some services. The issue is taking place for users in EU region only.

We are working on the fix and already partially recovered yet we will provide a further update once full recovery is achieved.

We apologize for any inconvenience caused.

Fix was implemented and all services should be back to normal. We are going to monitor the state to ensure full recovery before moving to final resolution state.

If you are still experiencing any issues please contact our support and we will be glad to assist you. Thank you for your kind patience.

Everything should now be back to normal. If anything still seems not working properly, please clear your browser cache and cookies for pipedrive page and try again. If things still don’t seem right, contact us and we’ll investigate further.

[Resolved] Workflow Automation issues

Began: Ended: Duration:
  • Workflow Automation

Hmmm. Something’s not quite right. We’re looking into a reported issue with our workflow automations in our US-East servers. Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Email sync

Began: Ended: Duration:
  • Email Sync
  • Email Integration
  • Smart BCC

We've encountered an issue with email sync, we're looking into it

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

We have identified further issues taking place for users in EU region with email sync.

We are aware of it and our engineers are working on getting the fix implemented as soon as possible.

We apologize for any inconvenience caused.

All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

No further notices from the past 30 days.