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  • Web App
  • Mobile App
  • Full Email Sync
  • Smart BCC
  • Google Contact Sync
  • Google Calendar Sync
  • Data Import
  • Search
  • Email Reminders
  • REST API v1
  • Webhooks
  • Marketplace
  • Slack Integration
  • Blog
  • Billing System (Recurly)
  • Public Website
  • Web Forms
Previous Incidents

[Resolved] Temporary Email Sync Issue

This incident lasted 1 hour and 11 minutes.
  • Full Email Sync
Fri, 21 Sep 2018
17:32:05 UTC

We seem to be experiencing some issues when attempting to send out emails from within the web app. We apologize for the inconvenience.

18:43:54 UTC

Issue has been resolved

[Resolved] Temporary Perfomance Issues

This incident lasted 55 minutes.
  • Web App
Thu, 13 Sep 2018
17:29:49 UTC

It seems latest issue has returned. We apologize for the inconvenience.

18:25:33 UTC

Issue has been resolved

[Resolved] Temporary Perfomance Issues

This incident lasted 33 minutes.
Thu, 13 Sep 2018
15:55:09 UTC

It seems that some accounts are having issues when attempting to create deals from within the Pipeline view. Our developers are working on this at the moment and will keep you updated. We apologize for the inconvenience.

16:28:35 UTC

Issue has been resolved

[Resolved] Incident identified

This incident lasted 3 minutes.
  • Web App
Thu, 13 Sep 2018
11:27:09 UTC

Aha! We see what's happened and are resolving it right away.

11:30:44 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Public Website down

This incident lasted 54 minutes.
Tue, 11 Sep 2018
17:39:19 UTC

Oops! Our public webpage went down, www.pipedrive.com, but you can still access your company via app.pipedrive.com. We'll get this back up ASAP, sorry!

18:33:48 UTC

Our homepage is back up and running! Thank you for your patience as we resolved this hiccup.

[Resolved] Unable to log into Pipedrive.

This incident lasted 2 hours and 26 minutes.
  • Web App
Tue, 11 Sep 2018
07:12:05 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with users not being able to log into Pipedrive.
Sorry for the inconvenience - we will update you soonest.

07:23:24 UTC

Aha! We see what's happened and are resolving it right away.

08:05:14 UTC

Ta-da! Fix implemented. Everything should now be back to business as usual. But we are still doing some further checks. So clear your browser, cache, and cookies and try again, and if that doesn’t work contact us.

08:15:18 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

09:33:48 UTC

Unfortunately we are having a recurrence of this issue, problem is identified and will be resolved swiftly.

09:38:34 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Temporary Email Sync Issue

This incident lasted 3 days, 3 hours, and 7 minutes.
  • Full Email Sync
Fri, 7 Sep 2018
17:03:21 UTC

We apologize for the inconvenience, it seems that our 3rd party provider is having degraded performance with their API and is leading to some issues with our email sync.

Mon, 10 Sep 2018
18:17:32 UTC

Issue has been resolved. Currently recovering from weekend incident, you should begin to see improvements.

20:10:31 UTC

Issue has been resolved

[Resolved] Incident in progress with Google Calendar sync

This incident lasted 1 hour and 17 minutes.
  • Google Calendar Sync
Tue, 4 Sep 2018
17:53:52 UTC

We are beavering away behind the scenes investigating this issue as a matter of priority.
Thanks for bearing with us. We will report back as soon as possible.

19:10:53 UTC

Sorry about the inconvenience but thank you for your patience as we resolved the issue! For those affected, please disconnect and reconnect your Google Calendar sync to normalize things.

[Resolved] We have identified downgraded performance for Smart BCC feature for some EU companies.

This incident lasted 1 hour and 18 minutes.
  • Smart BCC
Mon, 3 Sep 2018
10:13:39 UTC

We seem to be experiencing some issues with our Smart BCC feature. We apologize for the inconvenience and will continue to share updates here.

11:02:35 UTC

We have identified the problem and the service is gradually recovering.

11:32:23 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Complete] Pipedrive unavailable for all customers on all regions

This was a planned incident, it took 3 hours and 22 minutes.
  • Web App
  • Mobile App
Tue, 28 Aug 2018
12:43:22 UTC
Overview

We'd like to inform that due to a massive migration Pipedrive will be down for all users on all regions. We expect a downtime of around 40 minutes to 1 hour. Sorry for the inconvenience.

  • Scheduled for Sun, 2 Sep 2018 1:30AM UTC
  • Expected to take 1 hour
Sun, 2 Sep 2018
05:07:05 UTC

We've made a change to the schedule.

05:07:09 UTC

The scheduled maintenance is now underway. We'll keep you updated on our progress.

08:30:03 UTC

The maintenance is now complete. Thanks for your patience.

09:09:16 UTC

We've made a change to the schedule.

14:35:22 UTC

We've made a change to the schedule.

No further notices from the past 30 days.