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  • Web App
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  • Full Email Sync
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  • Data Import
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  • Email Reminders
  • REST API v1
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  • Public Website
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  • Scheduler
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Previous Incidents

[Resolved] Incident identified with Google Contacts sync

This incident lasted 2 days, 19 hours, and 2 minutes.
  • Contact Sync
Tue, 4 Dec 2018
14:57:08 UTC

Aha! We see what's happened with 2-way syncing and are resolving it right away. Thank you for hanging on in there.

Wed, 5 Dec 2018
12:24:26 UTC

We are beavering away behind the scenes investigating this issue as a matter of priority. Thanks for bearing with us. We will report back as soon as possible.

Fri, 7 Dec 2018
09:59:35 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Incident identified

This incident lasted 1 hour and 53 minutes.
  • Web App
Tue, 20 Nov 2018
09:56:40 UTC

Aha! We see what's happened and are resolving it right away. Thank you for hanging on in there.

11:50:24 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Incident identified

This incident lasted 6 hours and 19 minutes.
  • Web App
Mon, 19 Nov 2018
14:41:05 UTC

Aha! We see what's happened and are resolving it right away.

18:04:41 UTC

Ta-da! Fix implemented. Everything should now be back to business as usual. But we are still doing some further checks. So clear your browser, cache, and cookies and try again, and if that doesn’t work contact us.

21:00:37 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Incident in progress

This incident lasted 1 hour and 26 minutes.
  • Web App
Mon, 19 Nov 2018
10:23:16 UTC

We are beavering away behind the scenes investigating this issue as a matter of priority.
Thanks for bearing with us. We will report back as soon as possible.

11:49:37 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Some users may experience problems sending emails from detail pages

This incident lasted 35 minutes.
  • Full Email Sync
Wed, 14 Nov 2018
14:50:49 UTC

We are beavering away behind the scenes investigating this issue as a matter of priority.
Thanks for bearing with us. We will report back as soon as possible.

14:55:16 UTC

Aha! We see what's happened and are resolving it right away.

15:05:40 UTC

Some EU users are also affected, however, fix is on the way and all will be fine very soon.

15:26:16 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Incident identified

This incident lasted 25 minutes.
  • Scheduler
Wed, 14 Nov 2018
14:48:58 UTC

Aha! We see what's happened and are resolving it right away.

15:14:40 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

No further notices from the past 30 days.