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  • Application
    • Mobile App
    • Web App
  • Connections
    • Contact Sync
    • Calendar Sync
    • Marketplace
    • Slack Integration
    • Invoice Integration
    • Mailchimp integration
  • Email Sync
    • Email Integration
    • Smart BCC
  • Services
    • Blog
    • Billing System
    • Email Reminders
    • Help Center
    • Public Website
    • REST API v1
    • Search
    • Google Login
    • Sign Up
  • Tools
    • 2FA
    • Chrome Extension
    • Data Export
    • Data Import
    • Goals
    • Merge duplicates
    • Reports & Dashboard
    • Scheduler
    • Smart Contact Data
    • SSO
    • Webhooks
    • Web Forms
    • Workflow Automation
    • LeadBooster
Previous Incidents

[Resolved] Unable to add users

Began: Ended: Duration:
  • Sign Up

Hmmm. Something’s not quite right. We’re looking into a reported issue with adding new users.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Visibility groups

Began: Ended: Duration:

Hmmm. Something’s not quite right. We’re looking into a reported issue with Visibility groups changes.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Unable to upload Gdrive files

Began: Ended: Duration:
  • Web App

Hmmm. Something’s not quite right. We’re looking into a reported issue with Gdrive.
Sorry for the inconvenience, we will update you as soon as possible.

Aha! We see what's happened and are resolving it right away.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Degraded Performance (Email, Contact, and Calendar sync)

Began: Ended: Duration:
  • Calendar Sync
  • Contact Sync
  • Email Integration

Hmmm. Something’s not quite right. We’re looking into a reported issue with our email, contact & calendar sync.
Sorry for the inconvenience, we will update you as soon as possible.

Ta-da! Fix implemented. Everything should now be back to business as usual. But we are still doing some further checks. So clear your browser, cache, and cookies and try again, and if that doesn’t work contact us.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Degraded email sync performance

Began: Ended: Duration:
  • Email Integration

Hmmm. Something’s not quite right. We’re looking into a reported issue with our email sync.
Sorry for the inconvenience, we will update you as soon as possible.

Ta-da! Fix implemented. Everything should now be back to business as usual. But we are still doing some further checks. So clear your browser, cache, and cookies and try again, and if that doesn’t work contact us.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Workflow automations

Began: Ended: Duration:
  • Workflow Automation
  • REST API v1

Hmmm. Something’s not quite right. We’re looking into a reported issue with Workflow automations settings page.
Sorry for the inconvenience - we will update you soonest.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Marketplace issue

Began: Ended: Duration:
  • Marketplace

Hmmm. Something’s not quite right. We’re looking into a reported issue with Marketplace.
Sorry for the inconvenience - we will update you soonest.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Webapp issue

Began: Ended: Duration:
  • Web App

Hmmm. Something’s not quite right. We’re looking into a reported issue with Webapp.
Sorry for the inconvenience - we will update you soonest.

We are beavering away behind the scenes investigating this issue as a matter of priority. Thanks for bearing with us. We will report back as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[False Alarm] Webapp issue

Began: Ended: Duration:
  • Web App

Hmmm. Something’s not quite right. We’re looking into a reported issue with Webapp.
Sorry for the inconvenience - we will update you soonest!

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

Phew. All is fixed and well in the world! For anything else, contact us.

Ooh, it turns out this was a false alarm. As you were! No problem to see here.

[Resolved] Export issue

Began: Ended: Duration:
  • Data Export

Hmmm. Something’s not quite right. We’re looking into a reported issue with Export from detailed view.
Sorry for the inconvenience - we will update you soonest.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Login issue

Began: Ended: Duration:
  • Google Login

Hmmm. Something’s not quite right. We’re looking into a reported issue with newly invited users login.
Sorry for the inconvenience - we will update you soonest.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Email Sync: unable to send messages

Began: Ended: Duration:
  • Email Integration
  • Calendar Sync

Hmmm. Something’s not quite right. We’re looking into a reported issue with some users being unable to send message.
Sorry for the inconvenience - we will update you soonest.

Aha! We see what's happened and are resolving it right away.

Ta-da! Fix implemented. Everything should now be back to business as usual. But we are still doing some further checks. So clear your browser, cache, and cookies and try again, and if that doesn’t work contact us.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Email attachments not passing to Pipedrive

Began: Ended: Duration:
  • Email Integration

Our email sync partner, has informed us of an ongoing incident with email attachments not getting pulled from customer provider, which means, our customers may potentially find emails with missing attachments on our end.
We're already working with our partner to identify and correct the issue, and will provide updates as they become available.
Apologies for any disturbance caused in the meantime

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? If you notice any brand new messages with attachments not passing to Pipedrive, please contact our lovely folks at Support!

[Resolved] Some users experiencing issues with e-mail sync and Smart BCC

Began: Ended: Duration:
  • Email Integration
  • Smart BCC
  • Email Sync

Hi everyone.

Some users are experiencing issues with E-mail Sync and Smart BCC. We are currently investigating the cause of this situation so it can be solved as soon as possible.

As always, we'll keep you updated of any developments.

Aha! We see what's happened and are resolving it right away.

Phew. All is fixed! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

No further notices from the past 30 days.