Notice #43920
Identified

Reports and dashboard issue

Aha! We see what's happened and are resolving it right away.

Hmmm. Something’s not quite right. We’re looking into a reported issue with reports and dashboard feature
Sorry for the inconvenience - we will update you soonest.

  • Application
    • Mobile App
    • Web App
  • Connections
    • Contact Sync
    • Calendar Sync
    • Marketplace
    • Slack Integration
    • Invoice Integration
  • Email Sync
    • Email Integration
    • Smart BCC
  • Services
    • Blog
    • Billing System
    • Email Reminders
    • Help Center
    • Public Website
    • REST API v1
    • Search
    • Google Login
    • Sign Up
  • Tools
    • 2FA
    • Chrome Extension
    • Data Export
    • Data Import
    • Goals
    • Merge duplicates
    • Reports & Dashboard
    • Scheduler
    • Smart Contact Data
    • SSO
    • Webhooks
    • Web Forms
    • Workflow Automation
    • LeadBooster
Previous Incidents

[Complete] Service Update

This was a planned incident, it took 2 hours.
  • Contact Sync
  • Public Website
  • Tools
  • Services
  • Email Reminders
  • Connections
  • Blog
  • Mobile App
  • Application
  • Goals
  • Slack Integration
  • Merge duplicates
  • Invoice Integration
  • Web Forms
  • Scheduler
  • Billing System
  • Workflow Automation
  • Smart Contact Data
  • Chrome Extension
  • LeadBooster
  • Data Import
  • 2FA
  • Smart BCC
  • Marketplace
  • Sign Up
  • Reports & Dashboard
  • Calendar Sync
  • Google Login
  • Web App
  • Email Sync
  • Data Export
  • Webhooks
  • Search
  • Help Center
  • SSO
  • REST API v1
  • Email Integration
Fri, 15 Nov 2019
14:32:59 UTC
Overview

In order to provide you better service we will be performing maintenance on our servers on Saturday the 16th of November for two hours between 09:00 and 11:00 UTC. Our apologies for any inconvenience this may cause!

  • Scheduled for Sat, 16 Nov 2019 09:00 UTC
  • Expected to take 2 hours
Sat, 16 Nov 2019
09:00:00 UTC

The scheduled maintenance is now underway. We'll keep you updated on our progress.

11:00:00 UTC

The maintenance is now complete. Thanks for your patience.

[Resolved] Webapp issue

This incident lasted 28 minutes.
  • Web App
Tue, 12 Nov 2019
09:02:41 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with Pipedrive Webapp access for some users.
Sorry for the inconvenience - we will update you soonest.

09:31:04 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Caller issue

This incident lasted 2 hours and 26 minutes.
  • Web App
Mon, 11 Nov 2019
13:15:01 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with Caller
Sorry for the inconvenience - we will update you soonest.

15:41:03 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Changing password issue

This incident lasted 1 hour and 11 minutes.
  • Web App
Mon, 11 Nov 2019
11:42:19 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with Changing password over settings page
Sorry for the inconvenience - we will update you soonest.

11:47:12 UTC

Aha! We see what's happened and are resolving it right away.

12:53:54 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Pipedrive is down

This incident lasted 5 minutes.
  • Sign Up
  • Application
  • Chrome Extension
  • REST API v1
  • Web App
  • Mobile App
Thu, 7 Nov 2019
08:29:36 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with Pipedrive. You may not able to login meanwhile.
Sorry for the inconvenience - we will update you soonest.

08:31:28 UTC

Aha! We see what's happened and are resolving it right away.

08:34:51 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Activities due date cannot be changed

This incident lasted 2 hours and 19 minutes.
  • Web App
Wed, 6 Nov 2019
08:21:39 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with Activities for some users.
Sorry for the inconvenience - we will update you soonest.

09:21:44 UTC

Aha! We see what's happened and are resolving it right away.

10:41:25 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Settings page is not working as expected

This incident lasted 11 minutes.
  • Webhooks
  • Web App
  • Data Export
  • Slack Integration
  • Web Forms
Wed, 6 Nov 2019
09:47:17 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with settings pages not loading.
Sorry for the inconvenience - we will update you soonest.

09:47:39 UTC

Aha! We see what's happened and are resolving it right away.

09:59:04 UTC

Phew. All is fixed and well in the world! Settings pages should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Activities issue

This incident lasted 1 hour and 44 minutes.
  • Calendar Sync
Tue, 5 Nov 2019
13:51:12 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with scheduling activities, gets set to different date from selected one.
Sorry for the inconvenience - we will update you soonest.

15:35:27 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Date format issue

This incident lasted 35 minutes.
Tue, 5 Nov 2019
10:05:15 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with Date format set.
Sorry for the inconvenience - we will update you soonest.

10:40:45 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Complete] WebApp Planned maintenance

This was a planned incident, it took 1 hour and 30 minutes.
  • Web App
Sun, 3 Nov 2019
09:29:31 UTC
Overview

Hmmm. Due to planned maintenance Webapp might not be accessible for specific regions at the moment.
Sorry for the inconvenience - we will update you soonest.

  • Scheduled for Sun, 3 Nov 2019 09:00 UTC
  • Expected to take 2 hours
09:29:31 UTC

The scheduled maintenance is now underway. We'll keep you updated on our progress.

11:00:00 UTC

The maintenance is now complete. Thanks for your patience.

[Resolved] Export issue

This incident lasted 2 hours and 17 minutes.
  • Data Export
Fri, 1 Nov 2019
15:12:42 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with Export from detailed view.
Sorry for the inconvenience - we will update you soonest.

15:13:30 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Products issue

This incident lasted 3 hours and 48 minutes.
  • Reports & Dashboard
Tue, 29 Oct 2019
10:26:10 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with Products detailed view under specific conditions.
Sorry for the inconvenience - we will update you soonest.

14:15:06 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Export data and files issue

This incident lasted 4 hours and 3 minutes.
  • Data Export
Tue, 22 Oct 2019
20:03:44 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with Export of data and files access
Sorry for the inconvenience - we will update you soonest.

Wed, 23 Oct 2019
00:07:20 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

No further notices from the past 30 days.