Pipedrive Status

Previous Incidents

[Resolved] Calendar sync issue

This incident lasted 27 minutes.

Calendar Sync

Thu, 5 Dec 2019

13:49:24 UTC: Hmmm. Something’s not quite right. We’re looking into a reported issue with Authentication to Calendar sync access.
Sorry for the inconvenience - we will update you soonest.
14:17:17 UTC: Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Security Dashboard is not accessible

This incident lasted 30 minutes.

Reports & Dashboard

Mon, 2 Dec 2019

08:37:28 UTC: Hmmm. Something’s not quite right. We’re looking into a reported issue with Security Dashboard.
Sorry for the inconvenience - we will update you soonest.
09:08:23 UTC: Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Blog posts page issue

This incident lasted 1 hour and 28 minutes.

Public Website

Thu, 28 Nov 2019

15:01:05 UTC: Hmmm. Something’s not quite right. We’re looking into a reported issue with Public website blog posts page.
Sorry for the inconvenience - we will update you soonest.

Fri, 29 Nov 2019

11:30:28 UTC: Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Calendar sync issue

This incident lasted 2 hours and 58 minutes.

Calendar Sync

Wed, 27 Nov 2019

10:19:21 UTC: Hmmm. Something’s not quite right. We’re looking into a reported issue with syncing events added to Pipedrive to original Calendar.
Sorry for the inconvenience - we will update you soonest.
13:17:41 UTC: Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Several Services are currently facing issues

This incident lasted 19 minutes.

Email Integration
Calendar Sync
LeadBooster

Fri, 22 Nov 2019

23:24:12 UTC: We're investigating issues in several services, we'll provide updates as soon as possible
23:31:51 UTC: Services are recovering, we'll keep monitoring
23:43:42 UTC: Services confirmed to be fully back

[Resolved] Email notifications

This incident lasted 19 hours and 22 minutes.

Email Reminders

Thu, 21 Nov 2019

18:01:20 UTC: Hmmm. Something’s not quite right. We’re looking into a reported issue with email notifications.
Sorry for the inconvenience - we will update you as soon as possible.

Fri, 22 Nov 2019

13:24:17 UTC: Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Deals issue

This incident lasted 1 hour and 56 minutes.

Web App

Fri, 22 Nov 2019

11:24:40 UTC: Hmmm. Something’s not quite right. We’re looking into a reported issue with opening and closing deals over the browsers microsoft edge and firefox
Sorry for the inconvenience - we will update you soonest.
13:21:25 UTC: Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Importing data from another software (Import2)

This incident lasted 23 hours and 33 minutes.

Data Import

Tue, 19 Nov 2019

20:44:55 UTC: Hmmm. Something’s not quite right. We’re looking into a reported issue with Importing data from another software (Import2).
Sorry for the inconvenience - we will update you as soon as possible.

Wed, 20 Nov 2019

14:33:46 UTC: Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Workflow automation issue

This incident lasted 4 minutes.

Workflow Automation

Wed, 20 Nov 2019

14:10:55 UTC: Hmmm. Something’s not quite right. We’re looking into a reported issue with Workflow automation.
Sorry for the inconvenience - we will update you soonest.
14:15:20 UTC: Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Reports and dashboard issue

This incident lasted 1 day, 5 hours, and 1 minute.

Reports & Dashboard

Tue, 19 Nov 2019

08:56:35 UTC: Hmmm. Something’s not quite right. We’re looking into a reported issue with reports and dashboard feature
Sorry for the inconvenience - we will update you soonest.
09:04:40 UTC: Aha! We see what's happened and are resolving it right away.

Wed, 20 Nov 2019

13:58:14 UTC: Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Complete] Service Update

This was a planned incident, it took 2 hours.

Web Forms
Application
Mobile App
Web App
Connections
Contact Sync
Calendar Sync
Marketplace
Slack Integration
Invoice Integration
Email Sync
Email Integration
Smart BCC
Services
Blog
Billing System
Email Reminders
Help Center
Public Website
REST API v1
Search
Google Login
Sign Up
Tools
2FA
Chrome Extension
Data Export
Data Import
Goals
Merge duplicates
Reports & Dashboard
Scheduler
Smart Contact Data
SSO
Webhooks
Workflow Automation
LeadBooster

Fri, 15 Nov 2019

14:32:59 UTC

Overview

In order to provide you better service we will be performing maintenance on our servers on Saturday the 16th of November for two hours between 09:00 and 11:00 UTC. Our apologies for any inconvenience this may cause!

Scheduled for Sat, 16 Nov 2019 09:00 UTC
Expected to take 2 hours

Sat, 16 Nov 2019

09:00:00 UTC: The scheduled maintenance is now underway. We'll keep you updated on our progress.
11:00:00 UTC: The maintenance is now complete. Thanks for your patience.

[Resolved] Webapp issue

This incident lasted 28 minutes.

Web App

Tue, 12 Nov 2019

09:02:41 UTC: Hmmm. Something’s not quite right. We’re looking into a reported issue with Pipedrive Webapp access for some users.
Sorry for the inconvenience - we will update you soonest.
09:31:04 UTC: Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Caller issue

This incident lasted 2 hours and 26 minutes.

Web App

Mon, 11 Nov 2019

13:15:01 UTC: Hmmm. Something’s not quite right. We’re looking into a reported issue with Caller
Sorry for the inconvenience - we will update you soonest.
15:41:03 UTC: Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Changing password issue

This incident lasted 1 hour and 11 minutes.

Web App

Mon, 11 Nov 2019

11:42:19 UTC: Hmmm. Something’s not quite right. We’re looking into a reported issue with Changing password over settings page
Sorry for the inconvenience - we will update you soonest.
11:47:12 UTC: Aha! We see what's happened and are resolving it right away.
12:53:54 UTC: Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

Past notices

No further notices from the past 30 days.