Notice #46375
Investigating

Import issue

Hmmm. Something’s not quite right. We’re looking into a reported issue with import from third party software.
Sorry for the inconvenience - we will update you soonest.

  • Application
    • Mobile App
    • Web App
  • Connections
    • Contact Sync
    • Calendar Sync
    • Marketplace
    • Slack Integration
    • Invoice Integration
  • Email Sync
    • Email Integration
    • Smart BCC
  • Services
    • Blog
    • Billing System
    • Email Reminders
    • Help Center
    • Public Website
    • REST API v1
    • Search
    • Google Login
    • Sign Up
  • Tools
    • 2FA
    • Chrome Extension
    • Data Export
    • Data Import
    • Goals
    • Merge duplicates
    • Reports & Dashboard
    • Scheduler
    • Smart Contact Data
    • SSO
    • Webhooks
    • Web Forms
    • Workflow Automation
    • LeadBooster
Previous Incidents

[Resolved] Calendar sync issue

This incident lasted 27 minutes.
  • Calendar Sync
Thu, 5 Dec 2019
13:49:24 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with Authentication to Calendar sync access.
Sorry for the inconvenience - we will update you soonest.

14:17:17 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Security Dashboard is not accessible

This incident lasted 30 minutes.
  • Reports & Dashboard
Mon, 2 Dec 2019
08:37:28 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with Security Dashboard.
Sorry for the inconvenience - we will update you soonest.

09:08:23 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Blog posts page issue

This incident lasted 1 hour and 28 minutes.
  • Public Website
Thu, 28 Nov 2019
15:01:05 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with Public website blog posts page.
Sorry for the inconvenience - we will update you soonest.

Fri, 29 Nov 2019
11:30:28 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Calendar sync issue

This incident lasted 2 hours and 58 minutes.
  • Calendar Sync
Wed, 27 Nov 2019
10:19:21 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with syncing events added to Pipedrive to original Calendar.
Sorry for the inconvenience - we will update you soonest.

13:17:41 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Several Services are currently facing issues

This incident lasted 19 minutes.
  • Email Integration
  • Calendar Sync
  • LeadBooster
Fri, 22 Nov 2019
23:24:12 UTC

We're investigating issues in several services, we'll provide updates as soon as possible

23:31:51 UTC

Services are recovering, we'll keep monitoring

23:43:42 UTC

Services confirmed to be fully back

[Resolved] Email notifications

This incident lasted 19 hours and 22 minutes.
  • Email Reminders
Thu, 21 Nov 2019
18:01:20 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with email notifications.
Sorry for the inconvenience - we will update you as soon as possible.

Fri, 22 Nov 2019
13:24:17 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Deals issue

This incident lasted 1 hour and 56 minutes.
  • Web App
Fri, 22 Nov 2019
11:24:40 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with opening and closing deals over the browsers microsoft edge and firefox
Sorry for the inconvenience - we will update you soonest.

13:21:25 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Importing data from another software (Import2)

This incident lasted 23 hours and 33 minutes.
  • Data Import
Tue, 19 Nov 2019
20:44:55 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with Importing data from another software (Import2).
Sorry for the inconvenience - we will update you as soon as possible.

Wed, 20 Nov 2019
14:33:46 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Workflow automation issue

This incident lasted 4 minutes.
  • Workflow Automation
Wed, 20 Nov 2019
14:10:55 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with Workflow automation.
Sorry for the inconvenience - we will update you soonest.

14:15:20 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Reports and dashboard issue

This incident lasted 1 day, 5 hours, and 1 minute.
  • Reports & Dashboard
Tue, 19 Nov 2019
08:56:35 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with reports and dashboard feature
Sorry for the inconvenience - we will update you soonest.

09:04:40 UTC

Aha! We see what's happened and are resolving it right away.

Wed, 20 Nov 2019
13:58:14 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Complete] Service Update

This was a planned incident, it took 2 hours.
  • Web Forms
  • Application
  • Mobile App
  • Web App
  • Connections
  • Contact Sync
  • Calendar Sync
  • Marketplace
  • Slack Integration
  • Invoice Integration
  • Email Sync
  • Email Integration
  • Smart BCC
  • Services
  • Blog
  • Billing System
  • Email Reminders
  • Help Center
  • Public Website
  • REST API v1
  • Search
  • Google Login
  • Sign Up
  • Tools
  • 2FA
  • Chrome Extension
  • Data Export
  • Data Import
  • Goals
  • Merge duplicates
  • Reports & Dashboard
  • Scheduler
  • Smart Contact Data
  • SSO
  • Webhooks
  • Workflow Automation
  • LeadBooster
Fri, 15 Nov 2019
14:32:59 UTC
Overview

In order to provide you better service we will be performing maintenance on our servers on Saturday the 16th of November for two hours between 09:00 and 11:00 UTC. Our apologies for any inconvenience this may cause!

  • Scheduled for Sat, 16 Nov 2019 09:00 UTC
  • Expected to take 2 hours
Sat, 16 Nov 2019
09:00:00 UTC

The scheduled maintenance is now underway. We'll keep you updated on our progress.

11:00:00 UTC

The maintenance is now complete. Thanks for your patience.

[Resolved] Webapp issue

This incident lasted 28 minutes.
  • Web App
Tue, 12 Nov 2019
09:02:41 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with Pipedrive Webapp access for some users.
Sorry for the inconvenience - we will update you soonest.

09:31:04 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Caller issue

This incident lasted 2 hours and 26 minutes.
  • Web App
Mon, 11 Nov 2019
13:15:01 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with Caller
Sorry for the inconvenience - we will update you soonest.

15:41:03 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Changing password issue

This incident lasted 1 hour and 11 minutes.
  • Web App
Mon, 11 Nov 2019
11:42:19 UTC

Hmmm. Something’s not quite right. We’re looking into a reported issue with Changing password over settings page
Sorry for the inconvenience - we will update you soonest.

11:47:12 UTC

Aha! We see what's happened and are resolving it right away.

12:53:54 UTC

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

No further notices from the past 30 days.