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- Mobile App
- Web App
- Application
- Sat, 15 Jun 2019
-
- 23:20:27 UTC
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Hmmm. Something’s not quite right. We’re looking into a reported issue with XXX.
Sorry for the inconvenience - we will update you soonest. - 23:45:07 UTC
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Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.
[Resolved] Webapp is facing issues
This incident lasted 24 minutes. -
- Help Center
- Thu, 6 Jun 2019
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- 05:57:55 UTC
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Hmmm. Something’s not quite right. We’re looking into a reported issue with our Helpchat. It's still possible to contact us via email.
Sorry for the inconvenience - we will update you soonest. - 06:43:51 UTC
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Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.
[Resolved] Talk to us - Helpchat
This incident lasted 45 minutes. -
- Public Website
- Mon, 3 Jun 2019
-
- 12:28:48 UTC
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Hmmm. Something’s not quite right. We’re looking into a reported issue with public website.
Sorry for the inconvenience - we will update you soonest. - 12:39:24 UTC
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Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.
[Resolved] Public Website
This incident lasted 10 minutes. -
- REST API v1
- Mon, 3 Jun 2019
-
- 07:27:17 UTC
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Hmmm. Something’s not quite right. We’re looking into a reported issue with API.
Sorry for the inconvenience - we will update you soonest. - 07:36:48 UTC
-
Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.
[Resolved] API issue in EU region
This incident lasted 9 minutes. -
- Application
- Web App
- Mobile App
- Tue, 28 May 2019
-
- 10:53:24 UTC
-
Overview
In order to provide you better service we will be updating our servers this coming weekend. The maintenance is scheduled to take place between 23:30 UTC Saturday June 1st, and 03:30 UTC Sunday June 2nd. Users online within this time will experience some downtime, most likely in two blocks of 10 minutes.
We apologise for any inconvenience experienced during this period.
- Scheduled for Sat, 1 Jun 2019 23:30 UTC
- Expected to take 5 hours
- Sat, 1 Jun 2019
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- 23:30:04 UTC
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The scheduled maintenance is now underway. We'll keep you updated on our progress.
- Sun, 2 Jun 2019
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- 03:30:04 UTC
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The maintenance is still underway
- 03:49:38 UTC
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The scheduled maintenance is take longer than initially estimated. We'll keep you updated on our progress.
- 03:50:07 UTC
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We've made a change to the schedule.
- 04:30:04 UTC
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The maintenance is now complete. Thanks for your patience.
[Complete] Maintenance upgrade
This was a planned incident, it took 5 hours. -
- Tue, 21 May 2019
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- 17:11:24 UTC
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We’ve identified an issue with our scheduler links and are working on getting it resolved, thank you for bearing with us!
- 17:41:50 UTC
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The issue is now fixed!
[Resolved] Scheduler link submission error
This incident lasted 30 minutes. -
- Email Sync
- Email Integration
- Smart BCC
- Mon, 20 May 2019
-
- 18:33:47 UTC
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We’ve identified an issue with our email sync and are working on getting it resolved, thank you for bearing with us!
- 22:09:56 UTC
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This incident has been resolved.
[Resolved] Email Sync Degraded Performance
This incident lasted 3 hours and 36 minutes. -
- Web App
- Email Integration
- Sun, 19 May 2019
-
- 08:31:29 UTC
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We’ve identified the issue and are working on getting it resolved, thank you for bearing with us!
- 09:06:57 UTC
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The issue is fixed now!
[Resolved] Incident identified
This incident lasted 35 minutes. - Past notices
- No further notices from the past 30 days.