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  • Application
    • Mobile App
    • Web App
  • Connections
    • Contact Sync
    • Calendar Sync
    • Marketplace
    • Slack Integration
    • Invoice Integration
    • Mailchimp integration
  • Email Sync
    • Email Integration
    • Smart BCC
  • Services
    • Blog
    • Billing System
    • Email Reminders
    • Help Center
    • Public Website
    • REST API v1
    • Search
    • Google Login
    • Sign Up
    • Custom fields
    • Important fields
  • Tools
    • 2FA
    • Chrome Extension
    • Data Export
    • Data Import
    • Goals
    • Merge duplicates
    • Reports & Dashboard
    • Scheduler
    • Smart Contact Data
    • SSO
    • Webhooks
    • Web Forms
    • Workflow Automation
    • LeadBooster
    • Leads
    • Email templates
    • deals
    • organizations
    • Contacts
Previous Incidents

[Resolved] Leads livechat issue

Began: Ended: Duration:
  • Leads

Hmmm. Something’s not quite right. We’re looking into a reported issue with Leads live chat.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Custom fields issue

Began: Ended: Duration:
  • Custom fields

Hmmm. Something’s not quite right. We’re looking into a reported issue with Custom fields.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Email sync issue

Began: Ended: Duration:
  • Email Sync
  • Smart BCC
  • Email Integration

Hmmm. Something’s not quite right. We’re looking into a reported issue with Email sync in EU region.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Notes issue

Began: Ended: Duration:
  • deals

Hmmm. Something’s not quite right. We’re looking into a reported issue with Notes under deals.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Marketplace issue

Began: Ended: Duration:
  • Marketplace

Hmmm. Something’s not quite right. We’re looking into a reported issue with marketplace not loading.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] API issue

Began: Ended: Duration:
  • REST API v1

Hmmm. Something’s not quite right. We’re looking into a reported issues with our API.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Support center issue

Began: Ended: Duration:
  • Help Center

Hmmm. Something’s not quite right. We’re looking into a reported issue with Support center page.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Multiple services issue

Began: Ended: Duration:
  • Billing System
  • Custom fields
  • Web Forms
  • Workflow Automation
  • Important fields
  • Reports & Dashboard
  • Sign Up

Hmmm. Something’s not quite right. We’re looking into a reported issues with Workflow automation, Billing, Webforms, insights, Custom fields and sign ups.
Sorry for the inconvenience, we will update you as soon as possible.

Ta-da! Fix implemented. Everything should now be back to business as usual. But we are still doing some further checks. So clear your browser, cache, and cookies and try again, and if that doesn’t work contact us.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Temporary Performance Issues

Began: Ended: Duration:
  • Web App

Hello everyone,
We've had reports that some Companies are experiencing issues with Pipedrive performance.
Our teams are already looking into this and we'll keep you updated of any developments.

Aha! We see what's happened and are resolving it right away.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Degraded performance (EU DB)

Began: Ended: Duration:
  • Email Integration
  • Reports & Dashboard

Hmmm. Something’s not quite right. We’re looking into an issue with one of our EU databases. This may have an impact on services like our email integration or insights reporting.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Email sync issue

Began: Ended: Duration:
  • Email Integration

Hmmm. Something’s not quite right. We’re looking into a reported issue with sending emails.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Intercom issue

Began: Ended: Duration:

Hmmm. Something’s not quite right. We’re looking into a reported issue with our support tool "intercom". Fix is being worked on at the moment.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Webapp issue

Began: Ended: Duration:
  • Web App

Hmmm. Something’s not quite right. We’re looking into a reported issue with Webapp in US region.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Webapp issue

Began: Ended: Duration:
  • Web App

Hmmm. Something’s not quite right. We’re looking into a reported issue with Webapp for some servers in US-east region.
Sorry for the inconvenience, we will update you as soon as possible.

Ta-da! Fix implemented. Everything should now be back to business as usual. But we are still doing some further checks. So clear your browser, cache, and cookies and try again, and if that doesn’t work contact us.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Elements issue

Began: Ended: Duration:
  • deals
  • Scheduler
  • organizations
  • Contacts

Hmmm. Something’s not quite right. We’re looking into a reported issue with creating elements such as deals, contacts and organizations.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Issues with Webhooks in US Region

Began: Ended: Duration:
  • Webhooks

Hi everyone,

We have detected some issues with Webhooks in the US region.
Our teams are working to fix this issue ASAP trying to minimise the impact this could have on your work.
We'll keep you updated of any developments.

Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

[Resolved] Insights issue

Began: Ended: Duration:
  • Reports & Dashboard

Hmmm. Something’s not quite right. We’re looking into a reported issue with recurring revenue reports.
Sorry for the inconvenience, we will update you as soon as possible.

Phew. All is fixed and well in the world! Everything should now be back to business as usual. Still in doubt? Clear your browser, cache, and cookies and try again. For anything else, contact us.

No further notices from the past 30 days.